Welcome to Inovace Technologies. This Website is owned and operated by Inovace Technologies, whose registered office is in 291, Elephant Road, Katabon, Dhaka 1205, Bangladesh.

This page (together with the documents referred to on it) sets out the terms upon which you may use our website www.inovacetech.com (“Site”) whether as a guest, a registered or returning customer please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please abstain from using our Site.


1.    Creating an Account
1.1   To use certain features of the Website (e.g. ordering Products, posting rating/reviews, receiving Inovace newsletters), you must set up an account with Inovacetech.com (“Inovace Shop Account”) and provide certain information about yourself as prompted by the customer Information form, including, your name, email address, account password, mobile phone number and billing/shipping address. All of your registration information is protected by our Privacy Policy.
1.2    You represent and warrant that the information you submit during registration is truthful and accurate and that you will maintain the accuracy of such information.
1.3     Your Inovace Shop Account username and password are personal to you. You may not transfer your account and you will be responsible for the activities associated with your Inovace Shop Account.
1.4     Inovacetech.com will not be liable for any loss or damages as a result of your failure to maintain the confidentiality of your account credentials. If you suspect any unauthorized use of your Inovace Shop account, you shall immediately notify Inovacetech.com
1.5    It is your responsibility to keep your email address up-to-date on your account setup at Inovacetech.com so that we can communicate with you electronically. 


2.    Security Policy
All your transactions are 100% secure when you place an order online at Inovacetech.com Your personal information is encrypted by using Secure Sockets Layer (SSL) Surjomukhi (Pay Point) before being sent over the Internet, which ensures the privacy and high level of security of all your information.


3. Price and Payments
3.1    Inovace shall try and keep the maximum retail price (“MRP”) of all of its Products as accurate as possible. However, there may be instances where the MRPs shown on the website may vary from the actual MRPs on Inovace bill.
3.2    We make every effort to make sure that the pricing and availability of Products on our Website is accurate and up to date. However, rarely, there may be an error on the pricing of a product or an error related to product availability. In such cases, we are not responsible for any typographical errors and we reserve the right to cancel the order.
3.3    We reserve the right to correct any inaccuracies or omissions related to the pricing and product availability/descriptions, even after you have submitted your order, and to change or update any other information at any time without prior notice.
3.4    Inside Dhaka city, BDT 50 will be charged for Deliver.
3.5    Outside Dhaka city, BDT 100 will be charged for Deliver.
3.6    You can make the payment via any one of the following methods of payment: Credit/Debit Card, Bkash or Cash on Delivery.
3.7    Credit/Debit Card and Bkash Payments are processed via our online payment service partners (Surjomukhi Pay Point Bangladesh)


4.      Delivery and Shipping

4.1    On average, it may take about 24 hours after placing orders to deliver within Dhaka city.
4.2    48 hours after placing orders to deliver within other District towns and City corporation area.
4.3     It may take 72 hours Rest of Bangladesh. For emergency delivery, it depends on traffic and destination of the delivery.
4.5    Delivery times may vary depending on the shipping destination.
4.6    Please note that delivery times are estimates only and are not guaranteed, due to circumstances out of our control.

5. Our Site Update regularly
We aim to update our Site regularly and may change the content at any time. If the need arises, we may suspend access to our Site, or close it indefinitely. Any of the material on our Site may be out of date at any given time, and we are under no obligation to update such material.


6.     Return and Cancellation Policy
6.1    A payment confirmation email will be sent to you at the time you place an order. You can see the details of the order in your Account area.
6.2    The product must be completely intact with the box. The product must be unused, unworn, unwashed and without any changes/flaws. The product must include all the documents such as tags, user manuals, warranty cards, freebies or accessories. The product must be returned in the original with undamaged manufacturer packaging.

6.3 No refunds after 30 days.

6.4    Payment refund will take a minimum of 3 working days for the local transaction and 5 working days for international transaction.
6.5    In the event that User has placed an order but the Product is out of stock or unavailable for any other reason or is not delivered within the stipulated delivery timeline mentioned on the Website and User chooses to cancel the order.


Contact Information
Please contact us for any questions or comments regarding these Terms and Conditions.
Telephone number: +8801676 603 537, +8801828 461 271
E-mail: inovacetechbd@gmail.com